・Notice regarding the automatic continuation machine

※If new purchases and continuations are made by September 30, including regular subscriptions in other areas due to the effect of the Chikuho area fare revision on October 1, 2025, the continuation procedure will be continued after October 1 In the case, the first time cannot be continued with the automatic continuation machine. It will be available during window business hours (9:00 to 19:00 on weekdays, 10:00 on weekends and holidays from 17:00 on weekends and holidays). From the second time onward, it is possible to continue with an automatic continuation machine. We apologize for any inconvenience, but we appreciate your understanding.

・Click here for the service of West Coast Liner

・Click here for more information on the info (public transportation operation status)　

・Hakata Bus Terminal Official X is here.

There is information on the 1st floor.

Business hours

9:00～15:30　※The staff may leave the information desk due to customer service etc.

(1F ticket vending machine operating hours) 8:00 to 15:30

There is a counter in the center of the 3rd floor.

We sell express bus tickets, commuter passes, etc.

　Highway bus window
　　7:00～21:00

※From weekends to weekends, some routes are likely to be full depending on the route.

We recommend making an early reservation.

　nimoca commuter pass window

 ※During the year-end and New Year holidays and the Bon Festival period, the commuter pass window is subject to change in business hours.

　Weekday　　  9:00～19:00

　[Saturdays and holidays] 10:00 to 17:30

※Procedures at the counter are required to continue the annual crossing of the ecol card (April). The same goes for new people. (It is necessary to confirm that you can confirm your enrollment, such as a student ID card or an application form stamped with a school seal. If you are junior high school students or younger, you can use your insurance card or My Number. )

※Discounts on contracts, disability, etc. can be purchased continuously only at the counter. (Even if you continue for the contract period, you will need to submit a special application form every time. If you are disabled, please bring your own notebook.

※For refunds for regular contracts, a special refund application is required, so when you receive a refund, please receive a refund application form from the person in charge of your company and bring it with you. If you do not have an application form, refunds will not be accepted.

※Passenger commuter passes, including subway lines, cannot be purchased at Hakata Bus Terminal.

  Regular automatic continuation machine

    6:00～21:00　　

※If new purchases and continuations are made on a regular basis by September 30 due to the effect of the Chikuho area fare revision on October 1, 2025, the first time when continuing after October 1, The automatic continuation machine cannot continue. It will be available during window business hours (9:00 to 19:00 on weekdays, 10:00 on weekends and holidays from 17:00 on weekends and holidays). From the second time onward, it is possible to continue with an automatic continuation machine. We apologize for any inconvenience, but we appreciate your understanding.

※Continuous renewal of the Nishitetsu train only will be handled at the counter.