All reservations for rental halls can be made by web reservation.
(However, up to 7 days before the date of use. Please contact us separately for the latest reservations made after that.)

From application to use

1. Consideration of use (for previews, inquiries, etc.)
2. Member registration
3. Web reservation (temporary reservation / final reservation)
   Transition from temporary reservation to final reservation, application for equipment, issuance of quotes and invoices, cancellation, and payment by credit card are all possible from the reservation site My Page.
4. Payment
   Please pay within 7 business days from the date of this reservation transfer.
5. Use of the rental hall

※Within 7 days: Up to 7 days including the reservation date
※Within 7 business days: Excluding reservation dates, up to 7 days after excluding weekends and holidays

About cancellation

A cancellation fee will be charged after this reservation.

FAQs

Consideration of use

I would like to know about the hall capacity, fees, and other rules for using the hall.

You can download the details from this URL. Information on the rental hall

I want to use a microphone.

We have two wireless microphones for each microphone set.
(Up to 3 can be used in halls 1.2 and large halls)
We also have wired microphones and pin microphones, so please fill out the remarks column at the time of booking or let us know from the inquiry form when using.
Also, please contact us if you want to use multiple microphone sets.

I want to make a preview

Please contact us in advance or contact us at 092-474-5280.
Although it is only available for hours when there is no reservation, you can actually check the hall.
(Reception and preview support: Weekdays from 9:10 to 17:00)

I'd like to order lunch boxes and drinks. I want to use catering, such as social gatherings.

You can eat and drink in the hall.
However, please note that a separate cleaning fee will be required if dirt is found.

I would like to talk about the layout.

Regarding the layout at the time of use

• School style alone
• Two-person school style
• A single person
• A two-person multiply
• Theater (a format in which only chairs are arranged without using a desk)
• Island type
• No need to set up (a desk chair with a fixed number of fingers is brought into the room, and the setup is performed by the customer)

We are setting up according to customer needs.
There is no additional cost for changing the layout.
However, if there is a change in the layout, please contact us at least 3 days before the use date (excluding weekends and holidays).
If you wish to use other forms or if you have detailed specifications, please indicate so in the remarks column at the time of booking or contact us at least one week before use.
([email protected] reception: Weekdays 9:10 to 17:00)

I want to send the luggage to use in the hall

When using the hall, we will keep your luggage in advance.
Please contact us before the date of use, specify the date of use and hall, and send it to the address below.
(Only paid in advance, designated arrival on the day before)

If you need a large amount of luggage, such as for use at an exhibition, you may not be able to keep it in a warehouse or office, so you may need to make an additional reservation for the hall.
Thank you for your understanding.

I want to return my luggage after use.

Please take your luggage home after use or return it on a cash on delivery slip.
The cash on delivery slip of Kuroneko Yamato Sagawa Express is available at the 9th floor office, so please let us know if necessary.

The return baggage will be kept at the 9th floor office.
(Office reception: 9:10 to 17:45)
If the reception hours have passed, please contact us in advance and put them together in the hall after use.
We will collect it the next day and collect it.

I want to carry in and out my luggage by car

There is no parking lot for customers at this bus terminal, so you will need to apply in advance and use the parking lot / EV for the supplier.
For parking for loading and unloading, only a short time of 30 minutes to 1 hour is available.
A permit has not been issued, so please bring a copy of the notification form on the day.
※All day from 7:00 to 9:30 and from 17:00 to 19:00, our outer road is prohibited.
Notification of loading and unloading work

Member registration

Member registration is required to use the Hakata Bus Terminal Rental Hall.
Please keep your registered email address and password in a safe place.

I lost my password

Have you forgotten your login information on the login screen? Please reissue your password from the page.

I lost my email address.

Please register again with another email address.
If you need a previous reservation history, please contact us using the inquiry form.

Provisional reservation

You can log in to the reservation system from the login page and make a temporary reservation if the hall use date is 31 days or more before the reservation date.
There is no cancellation fee for temporary reservations, but if you do not proceed to this reservation within 7 days from the reservation date, it will be automatically canceled.
Please be careful.

I can't make a temporary reservation

If the reservation date is within 30 days of the use date, only this reservation will be accepted.

I want to change the reservation details (temporary reservation)

Sorry to trouble you, but please cancel your reservation and make a new one.
There is no cancellation fee if the reservation is made.

I want a quote.

You can download it from your My Page when you make a temporary reservation (final reservation) on the reservation system.
If you fill out the input form displayed at the time of download, you can also issue it under a different name from the time of application.

This reservation

You can apply for this reservation from the "View details" button on your My Page.
(Or, if the reservation date and use date are within 30 days, this reservation will be made directly.)
A cancellation fee will be charged after the transfer of this reservation, so please be sure to enter if there are any additional or deletion of equipment or changes in the payment method when proceeding from the temporary reservation to the main reservation.

I want to change the reservation details (this reservation)

As a general rule, if you change the contents after this reservation is confirmed, you will need to re-register the reservation.
Please note that the cancellation fee is caused with that.
If you need to consult, such as adding equipment, please use the inquiry form.
(Reception: Weekdays from 9:10 to 17:00)

I want a quote.

You can download it from your My Page when you make a temporary reservation (final reservation) on the reservation system.
If you fill out the input form displayed at the time of download, you can also issue it under a different name from the time of application.

I want an invoice

You can download it from your My Page at the time of booking on the reservation system.
If you fill out the input form displayed at the time of download, you can also issue it under a different name from the time of application.

Payment

Regarding the payment of the rental hall usage fee

• Advance transfer
• Credit card payment

You can choose two of them. ※Please note that payment is not possible after payment.
(If the reservation date is within 14 days of the use date, only credit card payment will be made. If you wish to transfer in advance, please contact us.)

I want an invoice

You can download it from your My Page at the time of booking on the reservation system.
If you fill out the input form displayed at the time of download, you can also issue it under a different name from the time of application.

I want a receipt

・In case of payment by advance transfer
　After the date of use, you will be able to download the receipt from your My Page.

・In case of payment by credit card
　If you have made a request in advance, you will receive it on the day of use.
　If necessary before the date of use, we will mail it the month following the payment month, so please let us know using the inquiry form.

Use of the rental hall

On the day of the event, you can enter the hall 30 minutes before your reservation.

Please turn off the lighting and air conditioning and leave the room after use.
There is no need to return the moved desk or chair.
However, please return items sent to the corridor, such as for reception, to the hall.

I'd like to rent a key to the hall.

The hall keys are rented out at the 9th floor office.
Please note that in principle, return will be until 17:45 on the day.

I want to use a copy machine.

You can use the copy machine at the 9F office.
(tax included / cash only)

You can issue a receipt with a copy machine.
In addition to regular copies, PDF files and images in the USB memory can also be printed.
(Reception: 9:10 to 17:30)

I want to use a fax

You can receive and send faxes at the 9F office. (tax included / cash only)
(Reception: 9:10 to 17:30)

I want to have a meal near here

In addition to Lawson on the 2nd floor, there are many restaurants in this bus terminal.
Please take advantage of this opportunity.

I want to use the Internet line

In addition to the free Wi-Fi dedicated to the hall, you can use a wired LAN for a fee.
When using Wi-Fi, enter the SSID and password written on the door in the hall.
In addition, please apply for wired LAN at the time of booking.