All reservations for rental halls can be made via web reservation.
(However, up to 7 days before the date of use. For more recent reservations, please contact us by phone.)

From application to use

1. Consideration of use (such as preview and inquiry)
2. Member registration
3. Web reservation (provisional reservation / book reservation)
   Transition from temporary reservation to final reservation, application for equipment, issuance of quotations and invoices, cancellations, and payment by credit card are all possible from the reservation site My Page.
4. Payment
   Please pay within 7 business days from the date of transfer of this booking.
5. Use of rental halls

※Within 7 days: Up to 7 days after including the reservation date
※Within 7 business days: No reservation date, up to 7 days after excluding weekends and holidays

About Cancellation

A cancellation fee will be charged after this reservation.

FAQs

Consideration for use

I would like to know the number of hall seats, rates, and other rules of use of the hall

You can download more details from this URL. Rental hall information

I want to use a microphone

We have 2 wireless microphones for each microphone set.
(Up to 3 books can be used in halls 1.2 and large halls)
Wired microphones and pin microphones are also available, so please fill out the remarks column at the time of reservation or let us know from the inquiry form.
Also, please contact us if you want to use multiple microphone sets.

I want to make a preview

Please contact us in advance or contact us at 092-474-5280.
Although it is only available during times when there is no reservation, you can actually check the hall.
(Reception and preview: Weekdays from 9:10 to 17:00)

I'd like to order lunch and drinks. I want to use catering for social gatherings etc.

You can eat and drink in the hall.
However, please note that a separate cleaning fee will be required if soiling is found.

I would like to consult with you about the layout

Regarding the layout at the time of use

• School style: One-person
• School style for two people
• One-size-fits-all (b)
• Two-person characters (b)
• Theatre (there is only chairs arranged without using a desk)
• Island type
• No setup required (a designated desk chair is brought into the room, and the setup is performed by the customer)

We are setting up according to customer's request.
There is no additional cost to change the layout.
However, if there is a change in the layout, please contact us by the morning of 3 days before the use date (excluding weekends and holidays).
If you wish to use other formats or if you have detailed specifications, please indicate so in the remarks column at the time of reservation or contact this e-mail address at least one week before use.
([email protected] Reception: Weekdays 9:10-17:00)

I want to send luggage to be used in the hall

When using the hall, we will keep your luggage in advance.
Please contact us before the date of use, specify the date of use and hall, and send it to the address below.
(Only in advance payment, designated the day before arrival)

If you need a large amount of luggage, such as for use at exhibitions, you may not be able to keep it in a warehouse or office, so you may need to make an additional reservation for the hall.
Thank you for your understanding.

I want to return my luggage after use

Please take your luggage home after use or return it by cash on delivery slip.
The cash on delivery slip of Kuroneko Yamato Sagawa Express is available at the 9F office, so please let us know if you need it.

Return luggage will be kept at the 9F office.
(Office reception: 9:10-17:30)
If the reception hours have passed, please contact us in advance and summarize it in the hall after use.
The next day will be collected and collected.

I want to carry in and out luggage by car

There is no parking lot for customers at this bus terminal, so you will need to apply in advance and use the parking lot / EV for the contractor.
For parking for carry-in and out, we accept only a short time of 30 minutes to 1 hour as a guide.
A permit is not issued, so please bring a copy of the notification form on the day.
※From 7:00 to 9:30, and from 17:00 to 19:00, our outer road is prohibited.
Notification of loading and unloading work

Member registration

Member registration is required to use the Hakata Bus Terminal Rental Hall.
Please save your registered e-mail address and password carefully.

I lost my password

Forgot your login information on the login screen? Please re-issue your password from the page.

I don't know my email address

Please register again with another e-mail address.
If you need a previous reservation history, please contact us using the inquiry form.

Provisional reservation

If you log in to the reservation system from the login page, you can make a temporary reservation if the hall use date is 31 days or more before the reservation date.
There is no cancellation fee for temporary reservation, but if you do not proceed to this reservation within 7 days after the reservation date, it will be automatically canceled.
Please be careful.

I can't make a temporary reservation

If the reservation date is within 30 days of the use date, only this reservation will be accepted.

I want to change the reservation details (provisional reservation)

Sorry to trouble you, but please cancel your reservation and make a new one.
There will be no cancellation fee if the reservation is made.

I want a quote

You can download it from your My Page when you make a temporary reservation (final reservation) on the reservation system.
If you fill out the input form displayed at the time of download, you can issue it under a different name from the time of application.

Book reservation

You can apply for this reservation from the "View Details" button on your My Page.
(Or, if the reservation date and use date are within 30 days, the reservation will be made directly.)
A cancellation fee will be charged after the transfer of this reservation, so please be sure to enter if there are any additional or deletion of equipment or changes in payment method when proceeding from temporary reservation to final reservation.

I want to change the reservation details (this reservation)

As a general rule, if you change the content after this reservation is confirmed, you will need to re-register the reservation.
Please note that the cancellation fee is caused with that.
If you need consultation, such as adding equipment, please use the inquiry form.
(Reception: Weekdays from 9:10 to 17:00)

I want a quote

You can download it from your My Page when you make a temporary reservation (final reservation) on the reservation system.
If you fill out the input form displayed at the time of download, you can issue it under a different name from the time of application.

I want an invoice

You can download it from your My Page when you make a reservation on the reservation system.
If you fill out the input form displayed at the time of download, you can issue it under a different name from the time of application.

Payment

About payment of rental hall usage fee

• Advance transfer
• Credit card payment

You can choose two ways. ※Thank you for your understanding that we will not be able to pay after the fact.
(Reservation date is within 14 days of use date only by credit card payment. Please contact us if you wish to transfer in advance.)

I want an invoice

You can download it from your My Page when you make a reservation on the reservation system.
If you fill out the input form displayed at the time of download, you can issue it under a different name from the time of application.

I want a receipt

・In case of payment by advance transfer
　After the date of use, receipts can be downloaded from your My Page.

・Payment by credit card
　For those who have made a request in advance, we will give it to you on the day of use.
　If necessary before the date of use, we will mail it the month following the payment month, so please let us know from the inquiry form.

Use of rental halls

On the day, you can enter the hall 30 minutes before your reservation.

After use, please turn off the lighting and air conditioning and leave the room.
There is no need to return the moved desk or chair.
However, please return items that have been sent to the corridor, such as for reception, to the hall.

I want to borrow the key of the hall

We rent a key to the hall at the 9F office.
As a general rule, please note that return is until 17:30 on the day.

I want to use a copy machine

You can use the copy machine in the 9F office.
(tax included / cash only)

Receipts can be issued by the copy machine.
In addition to normal copying, PDF files and images in USB memory can also be printed.
(Reception: 9:10 to 17:30)

I want to use a fax

You can receive and send faxes at the 9F office. (tax included / cash only)
(Reception: 9:10 to 17:30)

I want to have a meal nearby

In addition to Lawson on the 2nd floor, there are many restaurants in this bus terminal.
Please take advantage of this opportunity.

I want to use the Internet line

In addition to free Wi-Fi for the hall, you can use wired LAN for a fee.
When using Wi-Fi, please enter the SSID and password written on the door in the hall.
In addition, please apply for a wired LAN when making a reservation.