All reservations for rental halls can be made by web reservation.
(However, up to 7 days before the use date.) For the latest reservations, please contact us separately by phone.)

From application to use

1. Consideration of use (preview, inquiry, etc.)
2. Member registration
3. Web reservation (temporary reservation, main reservation)
   Transfer from temporary reservation to main reservation, application for equipment, issuance of quotes and invoices, cancellations, and payment by credit card are all possible from the Reservation Site My Page.
4. Payments
   Payment must be made within 7 business days from the date of this reservation.
5. Use of rental hall

※Within 7 days ... 7 days after including reservation date
※Within 7 business days, excluding the reservation date, until 7 days after excluding weekends and holidays

Cancellation

A cancellation fee will be charged after this reservation.

FAQs

Please consider using it

I would like to know about the hall's capacity, fee, and other hall usage rules

You can download the details from this URL. Guide to Rental Hall

I want to use a microphone

We have two wireless microphones for each microphone set.
(Up to 3 can be used in 1.2 holes and large halls.)
Wireless microphones and pin microphones are also available, so please fill in the remarks column when making a reservation or let us know from the inquiry form.
If you want to use multiple microphone sets, please contact us.

I'd like to have a preview

Please inform us of the inquiry form or at 092-474-5280 in advance.
Although it is only available at times when no reservation is made, you can actually check the hall.
(Reception and preview: Weekdays 9:10-17:00)

I'd like to order a lunch box or a drink. I would like to use catering for social gatherings.

You can eat and drink in the hall.
However, please note that a separate cleaning fee will be required if stained is found.

I'd like to consult about the layout.

Regarding the layout at the time of use.

• School style per person
• School-style two-seater
• A one-legged
• A two-legged
• Theater (a form in which only chairs are arranged without desks)
• Island type
• No need to be set up (the designated desk chair is brought into the room and setup is done by the customer)

In addition, we are setting up according to customer needs.
There is no additional cost to change the layout.
However, if there is a layout change, please contact us at least 3 days before the use date (excluding weekends and holidays).
If you would like other formats or have detailed specifications, please indicate so in the remarks column at the time of booking, or contact us at least one week before use.
([email protected] Reception: Weekdays 9:10-17:00)

I'd like to send the baggage to use in the hall.

When you use the hall, we will keep your luggage in advance.
Please contact us before the date of use and send the date of use and hall to the address below.
(Only prepaid payment, specified arrival on the day before)

If you need a large amount of luggage, such as for use at an exhibition, you will not be able to keep it in a warehouse or office, so you may need to make an additional reservation for the hall.
Thank you for your understanding.

I want to return the package after use.

Please take your luggage home after use or return it on a cash on delivery slip.
The cash on delivery slip for Kuroneko Yamato Sagawa Express is located at the 9th floor office, so please let us know if necessary.

Return packages will be kept at the 9th floor office.
(Office reception: 9:10-17:45)
If the reception hours have passed, please contact us in advance and put together in the hall after use.
We will collect the next day and respond to the collection.

I want to carry in/outload my luggage by car

There is no parking lot for customers at this bus terminal, so you will need to apply in advance and then use the parking lot and EVs for the contractor.
As a guide, we accept only a short time of 30 minutes to 1 hour as a guide.
Permits are not issued, so please bring a copy of the notification form on the day.
※From 7:00 to 9:30 and from 17:00 to 19:00 all day, our outer roads are prohibited from entering.
Notification of carry-in / export work

Member registration

Member registration is required to use the Hakata Bus Terminal Rental Hall.
Please save your registered email address and password in a safe place.

I lost my password.

Did you forget the login information on the login screen? Please reissue your password from the following page.

I lost my email address.

Please register again with a different email address.
If you need a previous reservation history, please contact us using the inquiry form.

Temporary reservation

You can log in to the reservation system from the login page, and make a temporary reservation if the hall use date is 31 days or more before the reservation date.
There is no cancellation fee for the provisional reservation, but if you do not proceed to this reservation within 7 days after the reservation date, it will be automatically canceled.
Please be careful.

I can't make a temporary reservation

If the reservation date is within 30 days of the use date, only this reservation will be accepted.

I want to change the reservation details (temporary reservation)

Sorry to trouble you, but please cancel your reservation and make a new reservation.
There is no cancellation fee if the reservation is made.

I want a quote.

You can download it from your My Page when you make a temporary reservation (main reservation) on the reservation system.
If you fill out the input form displayed at the time of download, you can issue it under a different name from the time of application.

This reservation

You can apply for this reservation from the "See Details" button on your My Page.
(Or, if the reservation date and use date is within 30 days, it will be directly reserved.)
A cancellation fee will be charged after the transfer of this reservation, so be sure to enter if there is any addition or deletion of equipment or change the payment method when proceeding from the provisional reservation to this reservation.

I want to change the reservation details (main reservation)

As a general rule, if you want to change the contents after this reservation is confirmed, you will need to re-establish the reservation.
Please note that the cancellation fee is caused with that.
Please use the inquiry form if you need any consultation, such as adding equipment.
(Reception: Weekdays 9:10-17:00)

I want a quote.

You can download it from your My Page when you make a temporary reservation (main reservation) on the reservation system.
If you fill out the input form displayed at the time of download, you can issue it under a different name from the time of application.

I want an invoice

You can download it from your My Page when you make a reservation on the reservation system.
If you fill out the input form displayed at the time of download, you can issue it under a different name from the time of application.

Payments

Regarding the payment of rental hall usage fee

• Advance transfer
• Credit card payment

You can choose two types of products. ※Please note that you will not be able to make a reservation.
(If the reservation date is within 14 days of the use date, only credit card payment will be made. If you wish to make a transfer in advance, please contact us.)

I want an invoice

You can download it from your My Page when you make a reservation on the reservation system.
If you fill out the input form displayed at the time of download, you can issue it under a different name from the time of application.

I want a receipt.

・In the case of payment by advance transfer
　After the date of use, a receipt can be downloaded from the customer's My Page.

・When paying by credit card
　If you have made an offer in advance, we will hand it on the day of use.
　If you need it before the date of use, we will mail it the month following the payment month, so please let us know from the inquiry form.

Rental hall use

On the day, you can enter the hall 30 minutes before your reservation.

Please turn off the lighting and air conditioning before leaving the room.
There is no need to return the moved desk or chair to its original state.
However, please return items placed in the corridor, such as for reception, to the hall.

I'd like to borrow a hall key.

Hall keys can be rented out at the 9th floor office.
Please note that in principle, return will be until 17:45 on the day.

I want to use a copy machine.

You can use the copier located in the 9th floor office.
(Included tax/cash only)

You can issue a receipt using the copier.
In addition to regular copies, you can also print PDF files and images in USB memory.
(Reception: 9:10 to 17:30)

I want to use a fax.

You can send and receive faxes at the 9F office. (Included tax/cash only)
(Reception: 9:10 to 17:30)

I'd like to have a meal nearby

In addition to Lawson on the 2nd floor, there are many restaurants in this bus terminal.
Please take advantage of this opportunity.

I want to use an internet connection.

In addition to free Wi-Fi for the hall, you can use wired LAN for a fee.
When using Wi-Fi, please enter the SSID and password written on the door in the hall.
Also, please apply for wired LAN at the time of booking.